Frequently Asked Questions
Q: What is included in my registration fee?
A: A full conference registration includes:
- Opening General
- Closing General Session
- All educational concurrent
sessions (with the exception of pre-conference seminars and the CTP
Review Course as indicated on the registration form)
- Welcome Reception on Sunday
- Breakfasts on Monday through Wednesday
- Lunches on
Monday and Tuesday
- Exhibit Hall Opening and Closing
Q: What do I need to bring with me to check-in at
A: If you are pre-registered, and have received the document that
was emailed to you with the barcode you can take advantage of the
express check-in/will-call counters. If you don't have your
paperwork, you can look your registration up by name at any Express
Check-In counter. You'll just need to present a photo ID. If you
are registering onsite you will need to bring a method of payment
Q: Who do I contact if I have questions regarding
A: You can contact email@example.com or
call 301.907.2862 and ask for AFP Customer Service from 8:30 a.m.-5 p.m. EST, Monday through Friday.
Q: How do I reserve a room at a conference
A: You can book your hotel reservation through the AFP Official
Conference Housing. Reserve your accommodations online or by
- On-Line: visit the AFP Web site at www.AFPconference.org for
a listing and map.
- Phone: 800.618.4242 (toll-free U.S. & Canada) or
415.979.2269, Monday - Friday, 9 a.m.-9 p.m. ET.
Q: How do I report my CTP/CCM credits earned at the AFP
A: You can report your credits by using the Online Recertification
Resource Center or if you turn in an evaluation after attending an
educational session, AFP will automatically post the sessions and
credits earned in your record after the conference by December 31,
2014. Alternatively, you can list these credits, along with other
credits earned, to fulfill the 36 credits recertification
requirement by completing and submitting the Recertification
Reporting Form when you are ready to recertify.
To ensure the credits are posted in your record, you must enter
your Customer ID Number (same as your AFP ID number), on the
evaluation form. The ID number is located in the bottom left corner
of your badge.
If you don't see all the sessions/credits for which you turned
in an evaluation listed in your record, you would manually post
these credits in the Online Recertification Resource Center or
report them if you are submitting a Recertification Reporting
In addition, some sessions do not have an evaluation, e.g.
General Session, Certification Luncheon, therefore you would have
to manually post these sessions in the Center or report them if you
are submitting a Recertification Reporting Form.
To view and post credits earned in the Online Recertification
Resource Center first log onto www.AFPonline.org. Under the
CTP Certification tab, select "Submit Recert Credits" to log onto the Center homepage.
You should retain your conference program book, highlighting the
sessions you attended, in the event you're audited. A confirmation
of conference registration is not sufficient proof of sessions
For more detailed information on the CTP/CCM recertification
requirements, you can go to www.AFPonline.org/recertguidelines.
Q: When is the Exhibit Hall open?
A: Sunday, 6:00 p.m. - 7:30 p.m.
Monday, 8:30 a.m. - 5:00 p.m.
Tuesday, 8:30 a.m. - 5:30 p.m.
Q: What is the dress code?
A: The dress code for most conference events is business casual.
For the Welcome Reception we recommend casual attire.
Q: Are meals provided during conference?
A: Yes, AFP provides breakfast Monday through Wednesday and lunch
on Monday and Tuesday. They are located in the Exhibit Hall.
Q: Will dinner be served at the
A: No, but there will be heavy hors d'oeuvres served during the
Q: I have a question about the AFPAware Community
A: For additional information, please contact the Meetings
Department at AFPAware@AFPonline.org.